HR Manager

We have crafted a new multifaceted leadership role, in one of our High-profile Client accounts in NYC the People Talent Manager is responsible to cultivate our core philosophy that if we CARE for each other internally, we can be at best to deliver excellent hospitality and CARE for our clients and guests. 

The business savvy, human resources professional candidate will be a proactive leader with demonstrated passion, drive & motivation to create value through direct and personal impact on the business. Demonstrated success in innovative People Leadership, be self- directed, flexible, and highly motivated with high-personal ethical standards.  This is a great opportunity for an enthusiastic individual who is looking for a new challenge and opportunity to be part of R/A’s outstanding culture of CARE.

The great things you will be doing

Drive the continual evolution and execution of R/A’s People Leader-focused CARE strategy that modernizes our People Leadership strategies focused on Communication, Engagement, Learning and Development strategies that help employees navigate their work environment, while positively impacting overall employee, customer, and client experience;  Works directly with R/A business leaders, setting the highest quality and service standards; will encourage, empower, train, develop team members to be their best in their career.

Key Responsibilities

• Has oversite to R/A's CARE People leader engagement strategies in alignment for meaningful workplace experience for all.
• Sets framework and measurement of the role of the leadership that ensures the success of our programs and talent, employee experience using measurable achievements to accountability structures -Maintains KPI’s dashboard.
• Partner, coach, mentor key business team members by ensuring People Leader standards are in place for success; Train Managers as effective role models, facilitate important conversations around empathy, compassion, backgrounds, experiences, and perspectives.
• Ensure consistent and effective implementation of learning & development platforms across the business; Maintain open communication with leadership regarding Centers for Excellence activity. Present on People activities during meetings. 
• Meet regularly with Associates for feedback sessions and Town Hall Communications of people activities. 
• Design, develop and deliver training courses and workshops, including but not limited to, leadership development and performance improvement
• Propose learning solutions to address performance gaps
• Talent Management with intention succession planning for frontline associates to leadership pathways and professional development opportunities for all staff including internal mentorship programs
• Partner with Talent Acquisition with focus on diversifying talent pipelines and develop an insights-driven plan for diversity recruitment, Grow “ready now” bench

Qualifications and Experience 

The successful candidate will have a proven track record of accomplishments, be forward-thinking and eloquent, be able to quickly gain credibility based on performance and personal interpersonal skills. This individual must understand that the culture is value driven, and highly entrepreneurial.  This person must be a strong leader with proven strategic abilities, outstanding communication skills, and the ability to work at the highest levels of an organization while relating well to the general workforce.

• Bachelor's degree and minimum five + years of experience in People/Human Resources Leadership, Employee Engagement Training, Talent Management, Development, and Learning.  Labor relations experience is a plus.
• At least 2 years of experience in luxury business setting; Management/People experience within the hospitality industry a plus
• Excellent stand–up delivery and facilitation skills that drive key learning outcomes and empower application beyond the classroom; Dynamic, self-motivated individual who is comfortable speaking in large groups and with all levels of management
• Strategic problem solver, business partner, facilitator of change and ability to effectively evaluate and resolve path forward with emotional intelligence.